About

We are an online-store of Japanese toys powered by Maruzen Syouten, Inc. (Osaka, Japan)

Maruzen is a long-standing and well-established company that has been successfully operating for more than 60 years; mostly in the domestic Japanese market. Almost twenty years ago, wholesalers and individuals from numerous countries around the world contacted us with requests for Japanese toys. In 1999, Maruzen decided to take its store "online"; and since then, business has grown so rapidly that online sales now dramatically exceed in-store business.

To keep up with the growing demand, Maruzen has invested considerable capital in building online sales and distribution networks and storage facilities and has established and deepened business alliances with domestic manufacturers and affiliated wholesalers. In 2002, Maruzen decided to export its successful business model to North America. Since then, Maruzen Syouten Inc. has been serving customers in the U.S.A., Canada, Mexico and Puerto Rico through it's Tampa, FL sales office.

What can you expect from Japan-toys.com?

Working with us will offer you two significant advantages - the best of two worlds, so to speak.

NUMBER ONE - We are on the source so we can see trends in the Japanese toy market long before others. That means we can offer you the latest in Japanese toys right when they are introduced in the Japanese market. Because we buy direct from manufacturers, we can offer you very competitive pricing and often supply limited and hard-to-get items that competitors cannot access.

NUMBER TWO - We are 100% present in North America. Maintaining our America sales office in Tampa, FL, we have many years of business experience in the United States, Canada and Puerto Rico and understand your expectations, needs and worries. Whether you contact us by e-mail, telephone or fax, we will respond to your inquiry promptly.

 

We are... An online retailer of Japanese toys powered by Maruzen Syouten, Inc. (Osaka, Japan)
We carry an extensive line of... Traditional Japanese toys and various action figures along with many character toys made by major Japanese manufacturers, such as Bandai, TakaraTommy, Konami, etc.
We service customers in... the U.S.A., Canada, Mexico and Puerto Rico
Our North America sales office is located in... Tampa, FL   U.S.A.
E-mail... info@japan-toys.com
Order processing will take... Maximum of 2-3 business days.  Usually, we process and ship your order within 2 business days
Costs other than product costs are... None.....all costs for shipping, handling and payment processing are included in the total price.  Sales tax my apply if the ship-to address is in Florida, U.S.A.
All orders ship from... our warehouse in Osaka, Japan and take about 3-5 business days to arrive
We accept... Visa, Mastercard, Discover, American Express, PayPal
Return policy... We do our very best to offer all items at the lowest price possible and can therefore not accept returned items, except the return request is caused by our errors.  Please see our Terms and Conditions for details